Refund Policy
Return & Refund Policy
My Store wants you to be fully satisfied with your hair trimmer purchase. Please read our return and refund policy carefully.
Return Window
You may request a return or exchange within 7 days of delivery. The item must be unused, in its original packaging, with all accessories, manuals, and tags intact.
Non-Returnable Items
For hygiene reasons, trimmer blades/heads that have been used cannot be returned unless the product is defective or damaged on arrival.
How to Request a Return
Email us at rifatroman@icloud.com or call/WhatsApp us at +91 7006009417 with your order number and reason for return.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval status. Approved refunds are processed to the original payment method (or as store credit, if requested) within 5-7 business days.
Damaged or Defective Items
If your trimmer arrives damaged or defective, contact us within 48 hours of delivery with photos/video of the product for a free replacement or full refund.
Contact Us
Address: B/33/H/2, Free School Street, Dharmatala, Taltala, Mirza Ghalib Street, Kolkata - 700016, West Bengal, India
Email: rifatroman@icloud.com
Phone/WhatsApp: +91 7006009417